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Will your company benefit from implementing Credentrust CAM? Ask yourself these questions below. It does not take too many "Yes" responses for Credentrust CAM to quickly pay for itself in efficiency and productivity gains.
- Do you receive fax or paper applications that are incomplete?
- Do you receive fax or paper applications that are illegible?
- Do you have a budget for printing glossy paper applications?
- Do you re-type the customer's information to order credit reports?
- Do you experience mistakes in typing a paper application into your computer system?
- Do you enter the customer information multiple times onto different documents or into different computer programs?
- Do you take more than 1 hour to process and approve an application?
- Do you often forget to perform all of the necessary steps in processing an application?
- Do you have turnover and often need to train new people how to process applications?
- Is your process just a bunch of paper documents stuffed in a manilla folder that is passed around the office and then stored in a file cabinet?
- Are customers and/or salespeople calling for the status of their application?
- Are you using the fax or phone to contact vendor references?
- Do you have people processing applications in multiple locations?
- Do you have a history of all communication with the customer to ensure they feel like valued customers and not just another account?
- Are you processing more than 20 new customers a month?
- Are you growing and being asked to do more without adding stuff or with less staff?
- Are you providing the best possible experience for new customers and demonstrating you are easy to do business with?
- Do you send new customers "Welcome Letters" or other documents?
- Do you create internal documents when processing an application?
- Do you have documents that customers complete to update their account or request changes?
- Do you have file cabinets full of documents, such as financials, that customers provide with their initial application and/or on a periodic basis?
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